Store Manager

Job Summary: We are seeking a dynamic and results-driven Store Manager to oversee the daily operations of our lingerie and underwear store. The ideal candidate will be responsible for driving sales, managing staff, ensuring excellent customer service, and maintaining store standards. This role requires a strong background in retail management, a passion for fashion and intimate apparel, and the ability to create a welcoming shopping experience for customers. Key Responsibilities: Sales & Customer Experience: • Lead the team in achieving sales targets and maximizing profitability. • Provide exceptional customer service by creating a comfortable and personalized shopping experience. • Stay updated on lingerie and underwear trends to recommend products and styling advice to customers. • Handle customer inquiries, complaints, and returns professionally. Store Operations & Visual Merchandising: • Ensure the store is clean, organized, and visually appealing at all times. • Implement and maintain attractive displays that align with brand guidelines and seasonal trends. • Oversee inventory control, stock replenishment, and loss prevention measures. • Ensure smooth daily store operations, including opening and closing procedures. Team Leadership & Staff Management: • Recruit, train, and mentor sales associates to enhance their product knowledge and customer service skills. • delegate tasks and monitor staff performance. • Motivate the team to meet sales goals and maintain high morale. • Conduct performance evaluations and provide feedback for staff development. Financial & Business Management: • Monitor and analyze sales performance and store KPIs. • Manage budgets, expenses, and store profitability. • Process transactions, handle cash registers, and ensure accurate financial reporting. • Identify growth opportunities and implement promotional strategies to boost sales. Required Skills & Qualifications: • Minimum of 3-5 years of retail management experience, preferably in lingerie, fashion, or intimate apparel. • Strong leadership, communication, and interpersonal skills. • Passion for lingerie, fashion, and customer service. • Proficiency in Microsoft Office (Excel, Word) and POS systems. • Ability to work flexible hours, including weekends and holidays. • Strong sales, merchandising, and inventory management skills. Preferred Qualifications: • Background in fashion retail, lingerie, or luxury goods. • Experience in marketing and promotional strategies for retail stores