I can manage a retail store from opening to closing. I know how to lead sales assistants, share duties and make sure everyone does their work well. I am good with stock - I can count fast, check expiry, receive goods, arrange shelves and order what we need using Google Sheets and Krunch. At Bokkumart I handled 400+ items and kept 98% accuracy. I can sell - I know how to upsell, talk to customers, solve complaints quickly and handle returns and defective items properly. I also know POS and cash reconciliation. I can coordinate bakery side too and make sure bread is ready on time and displayed well. I am used to fast-paced work, standing long hours and hitting daily targets.
Retail Store Supervisor | Bokkumart, Orile Lagos Jan 2024 – Sept 2026 I worked at Bokkumart as Retail Supervisor. It is a hard discount store that sells basic household items and bread from our bakery. What I was doing: • I was in charge of opening and closing the store, sharing work for the day and making sure everywhere is clean and safe • I supervised 5+ sales attendants on my shift • I checked stock daily, counted 400+ items, checked expiry dates, received goods and confirmed waybills • I used Google Sheets and Krunch to track stock and order from our distribution center • I handled POS, cash and made sure we hit our daily sales target. I pushed sales by upselling and advising customers • I attended to customers, solved complaints and returns, checked receipts, recorded faulty items and kept defective zone separate • I made sure bread from bakery was ready on time and displayed well • I prepared daily sales and handover report for management
