I can perform assigned duties accurately and on time, maintain good records, communicate well with customers and colleagues, solve problems quickly, and adapt to any work environment. I am punctual, disciplined, good with computers, and I work well both in a team and alone. PROFESSIONAL SUMMARY Experienced Customer Service Representative delivering exceptional customer support across retail, telecommunications, hospitality, and financial service environments in Lagos, Nigeria. Skilled in resolving customer complaints, handling high-volume inquiries, processing transactions, and building lasting customer relationships. CORE COMPETENCIES • Customer Relationship Management • Complaint Resolution • Call & Email Support • Front Desk Operations • POS & Cash Handling • Sales Support • Active Listening • Conflict Resolution • Microsoft Word & Excel • Time Management
Welcomed guests and handled inquiries professionally.
