PROFESSIONAL PROFILE A highly motivated and customer-focused History and International Studies graduate with practical experience in sales, customer service, restaurant operations, and administrative support. Recognized for excellent communication skills, professionalism, adaptability, and the ability to work effectively under pressure. Committed to delivering exceptional service, building positive customer relationships, and contributing to organizational success and continuous improvement. CORE COMPETENCIES • Customer Service Excellence • Administrative & Office Support • Communication & Interpersonal Skills • Teamwork & Collaboration • Problem Solving • Time Management • Microsoft Office (Word, Excel & PowerPoint) • Record Keeping & Documentation • Integrity, Accountability & Professionalism • Ability to Work Under Pressure Sales & Product Promotion
Promoted and sold skincare product for prospective existing customer
Promoted and sold skincare products to prospective and existing customers. Attended to customer enquiries and provided information about products and their benefits. Built and maintained positive relationships with customers. Followed up with prospective customers and assisted in driving sales. Maintained accurate records of sales activities and customer information.
• Provided administrative support and maintained accurate office records and documentation. • Managed front desk operations, welcomed visitors, and handled inquiries professionally. • Assisted with scheduling and preparation of official documents, reports, and correspondence. • Coordinated with teams to improve workflow and maintain organized records. • Handled confidential information with professionalism and discretion.
