I am experienced in sales, customer service, administration, operations, and client relations. I am skilled in managing customers, coordinating daily operations, driving sales, maintaining records, handling administrative tasks, and ensuring smooth business processes. I am also adaptable, organized, and able to work effectively in fast-paced environments.
Coordinated daily office and sales operations, including staff schedules and task assignments, improving workflow efficiency by 15%. ● Maintained inventory and sales records with high accuracy, reducing stock shortages and improving stock control by 20%. ● Handled customer inquiries, complaints, and service requests, achieving a 95% customer satisfaction rating. ● Prepared reports, organized documentation, and supported management with administrative and operational updates. ● Used tools such as Microsoft 365, Google Workspace, and Trello to improve task tracking and internal communication
