I am an experienced Operations Lead with strong expertise in logistics, inventory management, quality control, customer issue resolution, cash reconciliation, and dispatch coordination. I manage daily hub operations, supervise package movement, allocate orders to delivery riders, monitor inventory accuracy, and ensure operational issues are resolved efficiently.
I am an experienced Operations Lead with strong expertise in logistics, inventory management, quality control, customer issue resolution, cash reconciliation, and dispatch coordination. I manage daily hub operations, supervise package movement, allocate orders to delivery riders, monitor inventory accuracy, and ensure operational issues are resolved efficiently.
•Coordinated inventory receipt and outbound dispatches at hub level using standard operating procedures and daily stock audits. •Managed cash collection and reconciliation with last mile agents to ensure financial accuracy and reporting compliance. •Allocated delivery zones based on historical performance data, traffic patterns, and volume forecasts to optimize rider efficiency