CHRISTABEL IFECHUKWUDE NWOKO Customer Service Specialist | Data Entry & Admin Professional Lagos, Nigeria | +234 813 042 3230 | +234 703 600 8025 | christabelnwoko@gmail.com CORE SKILLS ● Customer Service: Call handling, complaint resolution, live chat support, CRM tools ● Data Entry: 45+ WPM typing speed, MS Excel, Google Sheets, 99% accuracy, database management ● Communication: Business writing, report drafting, phone etiquette, lesson note creation ● Admin & Tools: Reception duties, filing, scheduling, MS Word, PowerPoint, Zoom, Google Workspace ● Remote Work: Self-motivated, time management, handled remote data entry projects independently
*Entered and verified 500+ records weekly into company database with 99% accuracy ● Cleaned and formatted raw data using MS Excel, reducing errors by 30% ● Collaborated with remote team via Zoom and email to meet daily targets ● Maintained confidentiality of sensitive client information.
