I’m a strong communicator and I work well in a team, so I can collaborate easily with colleagues and relate well with customers or patients. I’m also very organized — I can handle data entry, record keeping, and documentation accurately, especially using Microsoft Excel. I'm good at problem-solving and I stay calm under pressure, so I can adapt quickly and take initiative when things get busy. I’m also very willing to learn — I pick up new systems fast and I’m always looking to improve. Most importantly, I’m reliable and hardworking. You can count on me to be consistent, take ownership of my tasks, and get the job done well.
I work with the NHIS Billing Unit. Basically, I handle insured patients — I confirm their HMO details, make sure they get the care covered by their plan, and keep track of all the drugs, tests, and services they use. At the end of every month, I put all those charges together and send the bills to the HMOs so the hospital gets paid.
