As a receptionist,I provided exceptional front desk duties including guest check-ins/outs and inquiries, maintained accurate guest records and daily reports for managements also ensured efficient room allocation and coordinated with housekeeping. Promoted to supervisor , I led a team, handled customers requests and drove operational improvements. With added skills in data analysis, I can leverage data insights to inform decision, analyze trends and optimize processes.
As a receptionist, I provided exceptional front desk duties including guest check-ins / outs and inquiries, maintained accurate guest records and daily reports for management. Promoted to a supervisor,I led a team, handled customer escalations, and drove operational improvements.
