I am skilled in administrative support, data management, and customer service. I am proficient in Microsoft Office tools, capable of managing schedules, handling correspondence, organizing records, and maintaining accurate data. I have strong communication skills, attention to detail, and the ability to multitask effectively while ensuring smooth office operations.
Managed inbound and outbound customer calls. Maintain customer records. Resolve customer inquiries and complaints. Work collaboratively with team members and supervisors. Adhere to company policies, scripts and call quality standards.
