I am a highly motivated and results-driven professional with proven experience in administration, customer service, and team coordination. I possess strong communication, organizational, and problem-solving skills, with a demonstrated ability to improve operational efficiency and enhance customer satisfaction. I am adaptable, detail-oriented, and committed to delivering measurable value while contributing to organizational growth and long-term success.
1. Attend to customers inquiries, complaints and service request professionally and efficiently 2. Provide accurate information on bank products, service and policies 3.Resolve customers issues promptly and excalate complex case when necessary 4. Ensure edherance to company policies, operational procedures and regulatory standard