• I can assist in financial reporting, stakeholder engagement, Leadership and manage finances. I am driven by excellence, integrity, and a passion for people focused solutions. •I can resolve high volume of customers issues through empathy, coordination and effective communication.
•Resolved an average of 50+ customer inquiries daily, achieving a 95% satisfaction rate. •Collaborated with the credit control unit to rectify customer account discrepancies, enhancing billing transparency. •Acted as a liaison between departments to streamline communication and improve customer issue resolution time by 30%
