I am responsible for helping guests with their luggage, providing excellent customer service, and ensuring smooth movement around the hotel. Porters welcome guests, assist during check-in and check-out, escort guests to their rooms, and help with any requests. They also keep the lobby area clean, deliver items to rooms, and support other hotel staff to make sure guests enjoy a comfortable stay. Key Duties: • Welcoming guests warmly • Carrying luggage and escorting guests to their rooms • Assisting during check-in and check-out • Keeping lobby and entrance clean • Delivering items (towels, amenities, messages) to rooms • Assisting guests with directions and hotel information • Supporting housekeeping and front desk when needed Skills: • Good communication • Physical strength and stamina • Polite and friendly attitude • Customer service skills • Punctual and reliable
• Carrying of luggage and other items. •Assist with other tasks like cleaning and security. •Directing quests to their room.
