*Talent Acquisition & Recruitment *Employee Relations & Engagement *HR Policies & Compliance *Payroll & Compensation Management *Training & Development *Organizational Administration *Performance Management SKILLS & COMPETENCIES *Conflict Resolution & Problem-Solving *Strong Communication & Interpersonal Skills
Developing and implementing marketing strategies to boost fuel and non-fuel sales. · Seting sales targets and monitor performance against KPIs. · Analyzing market trends, competitor activity, and customer preferences to identify opportunities. · Develops customer loyalty programs to retain existing customers. · Gather and analyze customer feedback for continuous service improvement. · Addreses escalated customer complaints and ensure high satisfaction levels.