Manage administrative functions, schedules, and budgets efficiently. Provide professional customer service by handling inquiries, complaints, and feedback. Supervise staff, assign tasks, and ensure smooth workflow. Prepare, organize, and maintain accurate records and official documents. Support management in financial reporting, procurement, and inventory control. Analyze customer trends and feedback to improve service experience. Drive sales through effective communication, follow-up, and relationship building. Use Microsoft Office tools and digital platforms for reporting, documentation, and communication.