I am Victoria Ehi Peter, I am a skilled administrative assistant with experience in assisting executives and managers , having served in roles such as secretary, customer care representative, personal assistant and front desk officer. I possess the requisite skills and expertise to function optimally with a commitment working according to principles that focus on the development, improvement and achievements of organizational goals .
•Oversee daily operations, train new employees, and ensure high standards of customer service. • Managing Guest Services: Handle guest complaints, respond to inquiries, and provide timely solutions to issues. • Room Inventory Management: Coordinate with housekeeping and maintenance to ensure room availability and cleanliness. • Financial Transactions: Manage cash drawers, process payments, and ensure accurate billing. . Attend management meetings with senior management staff for the development of the hotel
