I possess good communication and interpersonal skills. I am proficient in MS office and other CRM software tools. I can maintain accurate clients records, handle payments and reconcile transaction reports. I can organize and deliver meetings, analyze clients feedback data to determine whether they are satisfied. I can also collect, organize and store information using computer and filing systems. I can manage instagram, TikTok and WhatsApp social media platforms.
Attended to incoming and outgoing calls, provided customers with product knowledge giving well descriptive details on the product. Made sure clients complaints were resolved. Managed customer record using the bitrix 24 software. Responded to messages on all our social media platforms. Made sure clients were satisfied with our services.
Carolyn Anyabuine
Good