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Princess Ugochi Nkemjika

Hospitality

Member Since 27th of August 2025
Location I reside in Lagos
Experience 3 Years
Job Preference
Full Time
Employability Training
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Soft Skill Training
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About Me

- Led and supervised front desk staff, improving efficiency and customer service delivery. - Trained and coached team members, boosting staff performance and professionalism. - Resolved customer complaints quickly, resulting in higher client satisfaction and retention. - Coordinated with other departments to ensure smooth workflow and seamless client experience. - Maintained accurate records and prepared operational reports to support management decisions.

Education

University of Ibadan (Peace and Strategic studies)

Work Experience

Rock field wellness and fitness center (Operations manager)

2024 - 2025

As operations supervisor I was in charge off front desk operations by managing staff schedules, ensuring excellent customer service, and overseeing daily administrative tasks. Handled client inquiries, resolved complaints, and coordinated with other departments to maintain smooth business operations while upholding company standards.

Candidate's Profile

Princess Ugochi Nkemjika

About Me

Education

University of Ibadan (Peace and Strategic studies)

Work Experience

Rock field wellness and fitness center (Operations manager)

Work Photos

Skills

Awards & Certificates

Skill Endorsements From Employers

Front Desk

Hotel Management

Supervising

Cashier

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