Answer calls and respond to customer inquiries professionally Resolve complaints and follow up to ensure satisfaction Assist in sales, promotions, or marketing tasks Maintain accurate records of interactions and transactions Work remotely with minimal supervision Use basic office software and communication tools (Word, Excel, WhatsApp, Email)
Handled customer inquiries via phone, email, and social media. Resolved complaints and ensured timely follow-up. Maintained accurate records of customer interactions. Assisted in improving customer satisfaction and retention.
