Excellent communication skills across multiple support channels Strong interpersonal abilities with a focus on empathy, patience, and active listening Familiar with remote communication tools such as Google Workspace and messaging platforms. Capable of managing multiple tasks effectively while maintaining attention to detail. Policy analysis and development Research and Data analysis Active and effective communication and interpersonal skills Project management and coordination Flexibility, Multitasking. Technical skill: Utilisation of Microsoft Office (Word), WPS
client interaction. Assisted students and visitors with questions about courses, fees, and registration. Helped new students through the enrollment process and explained available programs. Responded to basic inquiries via phone and in-person with clarity and professionalism. Performed administrative tasks including data entry, updating records, and organizing documents. Contributed to creating a welcoming and supportive atmosphere for clients and team members.
