University of Ibadan (Social Work)

Rahde Store (Customer Care Representative)

• Responded to telephone enquires • Provided quality services to customers inquiring about the availability of products or status of orders. • Listened attentively to customers needs to ensure a positive customer experience. • Provided basic support for customers on a wide range of store products and see to it that customers are satisfied with our services. • Followed up with customers to check if they are still satisfied with any purchases. • Letting customers know about additional products. • Discovered new communication tactics and maintaining expert knowledge about store products to best help customers.