I am a dynamic and result oriented administrative Officer with over 8 years experience in overseeing daily office operations, safeguarding confidential documentation, and managing inventory of office supplies. I am Proficient in effective communication and have high organizational skills. I am a high-yielding relationship builder, skilled at listening to customers need and creating solutions that provide value to customers. I can multitask and also work as a team or independently.
• Responded to telephone enquires • Provided quality services to customers inquiring about the availability of products or status of orders. • Listened attentively to customers needs to ensure a positive customer experience. • Provided basic support for customers on a wide range of store products and see to it that customers are satisfied with our services. • Followed up with customers to check if they are still satisfied with any purchases. • Letting customers know about additional products. • Discovered new communication tactics and maintaining expert knowledge about store products to best help customers.
