-I can ensure a warm and welcoming experience for clients and visitors. -I can manage front-desk operations efficiently -Answer and direct phone calls promptly -Greet clients and visitors with a warm smile -Handle correspondence and mail with attention to detail -Provide administrative support to the team -Keep databases and records up-to-date -Deliver exceptional customer service
- Managed front-desk operations - Greet clients and visitors with a warm smile. -Handled room reservations and bookings - Answered direct phone calls -Maintained records and database. -Processed transactions and handled guest payment. -Addressed inquiries and resolved guests complaints quickly, ensuring customers satisfaction. -offered excellent customer service.