University of calabar (Linguistics and communication)

H-reserv (Front desk officer)

Greeting Visitors and Clients • Welcome guests politely and professionally. • Direct visitors to the appropriate person or department. 2. Answering and Managing Phone Calls • Answer incoming calls, transfer calls, and take messages. • Provide information to callers as needed. 3. Handling Inquiries • Respond to in-person, phone, or email inquiries about the business or services. 4. Managing Appointments and Schedules • Schedule and confirm appointments for clients or staff. • Maintain calendars for meetings, interviews, etc. 5. Receiving and Sorting Mail/Deliveries • Receive, sort, and distribute mail and packages. 6. Maintaining the Reception Area • Keep the front desk clean, organized, and presentable. • Stock materials like brochures or visitor forms. 7. Clerical and Administrative Support • Data entry, filing, photocopying, and printing. • Assist other departments with admin tasks when needed. 8. Security and Access Control • Monitor visitor logbook and issue visitor badges. • Notify security of any suspicious behavior.