Oduduwa University (Economics)

Sterling bank (Teller)

As a bank teller, my main role was to assist customers with their financial transactions in a professional and efficient manner. This included tasks like cash deposits and withdrawals, cheque processing, account inquiries, and issuing receipts or statements. I also verified customer identification, balanced my cash drawer daily, and maintained accurate records to prevent errors or fraud. I always prioritized excellent customer service—listening to customer needs, resolving complaints, and sometimes educating them on bank products or directing them to the appropriate department. I developed strong attention to detail and trustworthiness, as handling large amounts of cash and sensitive information requires high accuracy and confidentiality."