About Me

I am a dedicated and empathetic Customer Service Representative with over 1 year of experience supporting customers remotely via phone, email, and live chat. I have worked in fast-paced environments where professionalism, quick problem-solving, and clear communication were essential to ensuring customer satisfaction. With strong interpersonal skills and a natural ability to listen and resolve issues, I’ve successfully assisted clients with inquiries ranging from basic account questions to troubleshooting digital tools. I am proficient with remote tools such as email systems, CRMs, live chat platforms, and productivity tools, and I adapt quickly to new technologies. My background includes handling sensitive customer information, following company procedures, and providing accurate information to both technical and non-technical customers. I take pride in being organized, dependable, and able to work independently while remaining a team player. I’m passionate about continuous learning and always eager to grow within a role that values integrity, customer focus, and personal development.