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Candidate's Profile

Swam Jemimah

Administrative
  • Member Since 8th of July 2025
  • Location Fct Abuja
  • Experience 4 Years
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About Me

Over the past [3years], I have developed a solid foundation in resolving customer issues efficiently, providing clear and empathetic communication, and using customer feedback to improve service delivery. In my previous role at [Tidy folds], I consistently exceeded customer satisfaction goals and was recognized for my ability to handle complex inquiries with patience and professionalism. I am particularly impressed by your organization’s commitment to innovation and customer satisfaction, and I am excited about the opportunity to be part of a team that values both. I am tech-savvy, adaptable, and comfortable using a variety of support tools and systems, including [zedesk,fresh desk,fresh caller,slack,salesforce, fresh chats and more ]. I would welcome the chance to contribute my skills and enthusiasm to your customer support team. Thank you for considering my application. I look forward to the opportunity to further discuss how I can support your customers and help your company continue to grow.

Education

Swam Jemimah (Mass communication)

Work Experience

Tidy folds (Customer experience manager/administrative assistant)

2023 - 2023

Work Photos

Skills

Personal Assistance Receptionist Customer Care Secretary Office Assistant

Awards & Certificates

Skill Endorsements From Employers

Personal Assistance
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Receptionist
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Customer Care
0%
Secretary
0%
Office Assistant
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