Cross River University of Technology (Microbiology)

Hogis Group (Cashier)

My duties as a cashier include but not limited to: -Process payments via cash, credit/debit cards, checks, or room charges. -Post charges to guest accounts accurately. -Maintain a cash float and ensure it's balanced at the beginning and end of the shift. -Handle foreign currency exchange if offered by the hotel. -Deposit daily collections into the hotel’s safe or bank. -Collaborate with front desk agents to ensure smooth financial transactions during check-in and check-out. -Explain billing details to guests and resolve any disputes. -Maintain accurate records of all financial transactions. -Prepare daily cashier reports and submit them to the accounting department. -Ensure all cash, credit card slips, and receipts are filed correctly. -Ensure confidentiality of guest and financial information. -Report discrepancies, shortages, or suspicious activity to supervisors. -Answer guest inquiries about bills, payments, or charges. -Provide courteous service to enhance guest satisfaction. -Assist with guest requests related to financial matters.

(2021)