Kogi state polytechnic lokoja (Accounting)

Zidora Travel and Tours (Office assistant and customer service representative)

-Manage and prioritize clients appointments and prepping. - Book clients hotel and reservations ( From departure date and arrival date ). - Book clients embassy's appointments - Managed an active calendar of clients appointments,previewing of inputted information and submission of hardcopy information for checkings and scanning. - Manage the companies social activites online in brand promotion,customer/client interaction and content creation. - Scanning clients files and documents sending them to cloud server. - Coordinate communications,track and follow up on clients requirement through the online consultant in other to maintain equity and prudence services. - Attention to detail and problem-solving on clients complaints. - Ability to work under pressure and multitask. - Handle room assignments and key card management. - Process payments and handle billing inquiries - Answer high volume of phone calls and respond to bulky emails. - Create companies advert flyers, sample flyers and company football team flyers. -Basic administrative tasks ( email management,scheduling) -Communication and customer service skills -Familiarity with virtual tools and software ( e.g, Zoom, Google workspace) -Managing time zones and flexible schedules -Adapting to new tasks, tools, workflows -Expanding service offerings (eg, social media management, content creation.

(2020)