Nnamdi Azikiwe University (Psychology)

THE BOROUGH LAGOS (Customer relations officer/administrative assistant)

Received visitors warmly and maintained a friendly and professional demeanor at all time Handled phone calls, emails, messages and relayed accurate messages when required. Responded to customer inquiries, complaints, or issues promptly via chats, emails and website. Kept records of visitors and enforced visitor sign-in and out procedures General administrative support. Handled and organized reservations and room assignments using PMS and OTAs Provided accurate information about services offered by the company Ensured a positive experience for all visitors.

(2024)