With my diverse experience in customer service, telemarketing, and business development, I am a strong candidate for the Sales Representative role. As some one with a good Customer Service Experience, I have developed strong interpersonal skills to build trust and rapport with potential clients, I am good at listening to customers, understanding their pain points, and providing solutions and I also Have a good problem solving skills which will help in resolving customer complaints and concerns. Moreso, with my telemarketing experience, I have good Communication skills which makes me comfortable communicating with people over the phone, articulating product benefits, and handling objections, developed skills in identifying potential customers and generating leads and I am familiar with following scripts and adapting to different customer interactions. In addition, with my business executive experience, l have proven strategic thinking skills, allowing me to identify opportunities and drive business growth, I have built relationships with clients, partners, stakeholders, which are valuable in sales. Applying these skills to a Sales Representative role in your organization if given the opportunity will help your organization achieve it goals and objectives
Responsible for answering inbound and outbound calls as per the Service Level Agreements (SLAs) outlined by Airtel Nigeria UpEnsure the assigned targets are met in accordance with the Service Level Agreements (SLAs) Assist new team members to facilitate their levels of performance through some informal training. Ensure the quality of all calls is in compliance with the predefined parameters