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Candidate's Profile

Mercy Ozor

Administrative
  • Member Since 11th of June 2025
  • Location Abuja
  • Experience 1 Years
  • Job Preference
    Full Time
  • Employability Training
  • Soft Skill Training
  • Hire Me

About Me

I’m a dedicated Virtual Assistant and Customer Support Specialist with hands-on experience in providing administrative support, managing emails and calendars, handling live chat and social media inquiries, and delivering top-notch customer service. I’m skilled in tools like Trello, Canva, Google Workspace, HubSpot, and Zendesk. I help businesses stay organized, communicate better, and build strong customer relationships.

Education

Federal University Lokoja, Kogi state (Biological science)

Work Experience

Techies Hideout (Community manager)

2025 - 2025

• Designed and maintained monthly community activity calendars using Canva and Google Calendar. • Engaged with members, responded to questions, and encouraged daily interaction. • Collaborated with volunteer teams using Trello and Slack to manage tasks and communications.

Skills

Customer Care Management Data Management

Awards & Certificates

Skill Endorsements From Employers

Customer Care
0%
Management
0%
Data Management
0%

Employers' Feedback

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