I’m a dedicated Virtual Assistant and Customer Support Specialist with hands-on experience in providing administrative support, managing emails and calendars, handling live chat and social media inquiries, and delivering top-notch customer service. I’m skilled in tools like Trello, Canva, Google Workspace, HubSpot, and Zendesk. I help businesses stay organized, communicate better, and build strong customer relationships.
• Designed and maintained monthly community activity calendars using Canva and Google Calendar. • Engaged with members, responded to questions, and encouraged daily interaction. • Collaborated with volunteer teams using Trello and Slack to manage tasks and communications.