Bestower University (Mass communication)

Mk Trend (Loan collector officer)

Contacting Borrowers: Reaching out to borrowers who are behind on their loan payments via phone, email, or other communication channels. Negotiating Payment Plans: Working with borrowers to establish payment plans that are feasible for them and align with the lender's policies. Ensuring Timely Repayments: Monitoring loan accounts, ensuring payments are received on time, and taking action to address delinquencies. Handling Customer Inquiries: Responding to customer questions and concerns regarding their loan payments, account status, and other loan-related issues. Maintaining Records: Keeping accurate records of all communication and interaction with borrowers, including notes on payment plans, negotiations, and other relevant details.

(2023)