I can communicate complex concepts in a simple and engaging way to students of all levels. I can create a positive and supportive learning environment that encourages students to participate actively. I can adapt my teaching methods to suit different learning styles and help each student reach their full potential. I can plan and organize lessons effectively to achieve educational goals. I am committed to continuous improvement and fostering a love of learning in every student I teach.
Managed inbound and outbound calls while utilizing software databases, scripts and tools appropriately, providing detailed product information and resolving issues to promote customer satisfaction. Fulfillment of orders and processing of payment in timely manner to increase revenue. Collaborated with the sales team to upsell products during service calls, contributing to a 20% increase in monthly sales for targeted items. Trained new employees in customer script recitation, conflict resolution and data entry using the CRM software.
