Accounting Operations Management Social Media Management Administration Human Resources
Provided comprehensive executive support to senior leadership, managing calendars, coordinating meetings, and handling confidential correspondence. Acted as the first point of contact for clients daily with professionalism and warmth. Managed incoming calls, emails, and other inquiries, directing them appropriately and ensuring prompt resolution of issues. Managed the company’s social media accounts (LinkedIn, Instagram, Twitter), growing online engagement by 40% in 6 months. Created and scheduled weekly content calendars, aligning messaging with company goals and brand voice. Designed visual content and captions using Canva and CorelDraw, improving community interaction. Tracked social media metrics and compiled monthly performance reports to guide digital strategy. Acted as the first point of contact for internal and external communications, strengthening stakeholder relationships and promoting a professional company image.