I am an experienced and detail-oriented professional with expertise in customer care, personal assistance, reception, secretarial duties, and data management. With a strong background in administrative support and customer service, I excel at ensuring smooth operations, effective communication, and exceptional client satisfaction. Customer Care: Providing outstanding support, handling inquiries, resolving issues, and ensuring a seamless customer experience. Personal Assistance:Managing schedules, coordinating meetings, handling correspondence, and offering high-level administrative support. Receptionist Duties: Welcoming guests, managing calls, scheduling appointments, and maintaining a professional front office. Secretarial Support: Organizing documents, drafting reports, maintaining records, and facilitating office efficiency. Data Management: Accurately entering, processing, and analyzing data while ensuring confidentiality and integrity. I am highly organized, proactive, and skilled in multitasking to support executives, teams, and clients effectively. My goal is to contribute to a productive and customer-focused work environment.
Manage high volume of calls Resolve customer enquiry and complaints