Front Office Assistant | Secretary | Customer Service | Receptionist Experienced in front desk management, customer service, and administrative support, I ensure smooth daily operations and a professional client experience. My skills include: ? Customer Engagement – Greeting and assisting clients, handling inquiries, and ensuring satisfaction. ? Communication Management – Managing calls, emails, and messages professionally. ? Administrative Support – Organizing schedules, maintaining records, and assisting with office tasks. ? Problem-Solving – Resolving customer issues efficiently while maintaining a positive experience.
As a Secretary at Mondelek Homes and Properties, I managed administrative and organizational tasks to support daily operations. My responsibilities included handling correspondence, scheduling appointments, maintaining records, and assisting with client inquiries. I also played a role in the HR process by screening resumes, posting job openings, and scheduling interviews. Through efficient communication and multitasking, I helped ensure smooth business operations and a professional client experience.
