Abia State University (Mass Communication)

Chresol (Front Desk Executive)

My roles as a front desk executive were: 1. Managed the reception area, ensuring it was tidy and organized at all times. 2. Greeted visitors, handled phone calls, and responded to emails in a professional and courteous manner. 3. Coordinate meetings, events, and conferences, including booking meeting rooms, arranging catering, and ensuring that all necessary equipment is available. 4: Ensure that the front desk and office areas are well-stocked with necessary supplies, such as stationery, printing paper, and office equipment. 5. Resolve issues and complaints from visitors, clients, and employees, escalating more complex issues to the relevant departments or management. 6. Respond to inquiries from visitors, clients, and employees, providing information about the organization, its services, and its policies.

(2022)