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Candidate's Profile

Stephanie James

Administrative
  • Member Since 21st of January 2025
  • Location Oshodi/isolo
  • Experience 1 Years
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About Me

A human Physiology graduate with strong background in client relations and claims analysis. Proficient in communication, problem-solving, and delivering tailored solutions to meet client needs. Experienced in managing inquiries and ensuring efficient service delivery. Passionate about maintaining high standards in client management and contributing to organizational success. Currently expanding expertise through professional development in healthcare management.

Education

University of Uyo (Human Physiology)

Work Experience

AIICO Multishield Health Management Organization (Healthcare Claims Analyst/Client Relations)

2023 - 2024

My background includes evaluating medical claims for accuracy and compliance, managing partner relationships, and streamlining processes to enhance operational efficiency. I also have a strong track record in delivering exceptional customer service by effectively addressing client concerns, resolving issues promptly, and maintaining high levels of client satisfaction. My skill set includes strong analytical abilities, problem-solving skills, attention to detail, and excellent communication and organizational capabilities. I am dedicated to providing high-quality client services and improving healthcare operations.

AIICO Multishield Health Management Organization (Healthcare Claims Analyst)

2024 - 2023

Experienced healthcare claims analyst with expertise in client relations. Skilled in analyzing claims for accuracy and compliance, resolving client inquiries, and ensuring efficient service delivery. Adept at fostering positive client relationships and providing tailored solutions to meet customers needs while maintaining high standards of professionalism and accuracy.

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Skills

Customer Care

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