Results-driven HR & Admin Manager with 13 years of experience spanning the FMCG, Hospitality, and a solid foundation in Customer Care within the Hospitality and Banking sector. Proven track record in managing end-to-end human resource functions, including talent acquisition, employee relations, performance management, payroll administration, and policy implementation. Adept at overseeing administrative operations such as office management, vendor coordination, facility maintenance, and compliance with labor laws and industry regulations. Recognized for fostering a positive workplace culture, driving operational efficiency, and aligning HR strategies with organizational goals. Leverages strong interpersonal and communication skills gained from banking customer service experience to build lasting relationships with employees, clients, and stakeholders.
