I can do anything that concerns customer’s satisfaction in line of the company’s expectations .
• Works in matrix management environment with oversight of Spa operations, finance and recruitment. Implements process improvement to shape Spa culture, optimize procedures for higher efficiency
• Develops relationships with clients, including identifying their beauty needs and offering appropriate services.
• Conducts client visits to deepen relationships, identify new opportunities, and assess enhancement factors.
• Collaborates with team to stay current on inventory levels, complete accurate orders and resolve item
issues.
• Calculates correct order totals, updated accounts and maintained detailed records for inventory
management.
• Maximized productivity by analyzing protocols and identifying areas for improvement.
• Completed range of simultaneous job tasks to support given task operational needs.
• Created and updates physical records and digital records files to maintain current, accurate documentation.
• Delivered top-notch administrative support, promoting excellence in office operations.
• Established workflow processes, monitor daily activities, schedules and implemented modifications.
• Enhanced operation with efficient schedules, coordinated related documents and resources to support demands.
• Kept reception area clean and neat to give visitors positive first impression.
• Produced letters and memoranda to inform stakeholders of local government decisions.
• Routed officer correspondence, documents and messages to correct departments and staff members.
• Filed paperwork, sorted and delivered mail, and maintained office organization.
