• Oversaw the company’s daily operations and productivity, while mentoring and supervising team members and providing support. • Managed capital investment, budget, and expenses to ensure the company achieves investor targets relative to growth and profitability. • Developed business strategies and plans in alignment with short-term and long-term objectives. • Monitored and supervised colleagues, ensuring compliance with established policies and standards and taking action to avoid fines and sanctions. • Developed business strategies and plans in alignment with short-term and long-term objectives. • Led business development efforts for expanding our client base through writing business proposals, B2B marketing, e-marketing, exploring partnerships with business ventures, and maintaining existing relationships with current clients by communicating with them frequently, meeting and going beyond. • Negotiated and managed relationships with various vendors.
• Oversaw the company’s daily operations and productivity, while mentoring and supervising team members and providing support. • Managed capital investment, budget, and expenses to ensure the company achieves investor targets relative to growth and profitability. • Developed business strategies and plans in alignment with short-term and long-term objectives. • Monitored and supervised colleagues, ensuring compliance with established policies and standards and taking action to avoid fines and sanctions. • Developed business strategies and plans in alignment with short-term and long-term objectives. • Analyzed internal operations, identifying strengths and deficiencies in current systems, and proposing areas of process improvements. • Designed and prepared tools for monitoring and evaluating performance by analyzing and interpreting data and corrective measures when needed and preparing detailed reports, both current and forecasting. • Slashed operational costs by 20% by negotiating pricing and fees, while ensuring the continuation and enhancements of services in my first year. • Led business development efforts for expanding our client base through writing business proposals, B2B marketing, e-marketing, exploring partnerships with business ventures, and maintaining existing relationships with current clients by communicating with them frequently, meeting and going beyond expectations, and prompt attendance to any voiced dissatisfaction. • Initiated market research, business entry evaluations, and business, feasibility, and profitability reports for clients across the agricultural, aviation, real estate, and recreational sectors. • Negotiated and managed relationships with various vendors.
B.Sc
• Oversaw the company’s daily operations and productivity, while mentoring and supervising team members and providing support. • Managed capital investment, budget, and expenses to ensure the company achieves investor targets relative to growth and profitability. • Developed business strategies and plans in alignment with short-term and long-term objectives. • Monitored and supervised colleagues, ensuring compliance with established policies and standards and taking action to avoid fines and sanctions. • Developed business strategies and plans in alignment with short-term and long-term objectives. • Analyzed internal operations, identifying strengths and deficiencies in current systems, and proposing areas of process improvements. • Designed and prepared tools for monitoring and evaluating performance by analyzing and interpreting data and corrective measures when needed and preparing detailed reports, both current and forecasting. • Slashed operational costs by 20% by negotiating pricing and fees, while ensuring the continuation and enhancements of services in my first year. • Led business development efforts for expanding our client base through writing business proposals, B2B marketing, e-marketing, exploring partnerships with business ventures, and maintaining existing relationships with current clients by communicating with them frequently, meeting and going beyond expectations, and prompt attendance to any voiced dissatisfaction. • Initiated market research, business entry evaluations, and business, feasibility, and profitability reports for clients across the agricultural, aviation, real estate, and recreational sectors. • Negotiated and managed relationships with various vendors.
• Designed and prepared tools for data collection and conducted evaluations for research studies.
• Developed qualitative and quantitative data teams using various techniques and data collection applications.
• Supported research teams in the critical analysis of data to aid the progression and development of various research projects.
• Ensured validity of data collection through careful review and confirmation of data collected to avoid data quality issues and reporting of unreliable data by following up with subjects to resolve challenges, thereby reducing operational costs by 20%.
• Prepared, maintained, and regularly updated research materials for consistent, comprehensive reference.
• Supported management in project cost forecasting, ensuring the progress of research within designated budgets.
• Prepared progress reports on various research, assessing progress in line with set objectives.
• Formulated, and managed plans and systems focused on targeted outcomes.
· Portfolio Finance Management - Developing and implementing strategic drive to exceed income generation target for my business unit, generating and surpassing set targets regularly by over 20%.
· Ensuring compliance and implementing regulatory standards and requirements in the organization (saving the organization $50,000 worth of regulatory sanctions).
· Product and Market Research - Participated in several data analysis activities and subsequent trend analysis as well as reports on risk analysis, bankable income, and future growth opportunities within various sectors, providing senior management with vital information for decision-making, income generation, and strategy formulation.
· Examined and reconciled payment solutions discrepancies in adherence with banking regulations.
· Client Change Management Development - Introduced several change management initiatives which helped turn around client management in the firm; improving company customer service rating by 30%.
· Managed day-to-day operational and retail duties of the branch; as well as customers' demands; ensuring to proffer solutions to customer inquiries, thereby improving and developing bank-client relations, ensuring high levels of productivity and client growth progression.
· Monitored multiple databases to keep track of growth and income progress and ensure compliance with all regulatory bodies.
· Supported all branch units in improving operations issues and resolving them to deliver top-notch customer service.
· Client engagement and Business Development - Developed and implemented strategic drive to exceed deposit and income generation targets for my business unit, generating over $1,000,000.
· Managed smooth operation of several payment outlets, including 3 ATMs, achieving and surpassing operational uptime target by 10%.
· Implemented strategic drive to exceed capital generation target for my business unit, generating and surpassing set targets by 25%.
· Slashed operational costs by 2% by negotiating pricing and fees with vendors while the continuation and enhancement of service.
· Developed and implemented strategies for business development drive and expansion activities including networking and corporate alliances.
· Monitored multiple databases to keep track of growth and income progress and ensure compliance with all regulatory bodies; thereby avoiding sanctions and fines.
· Managed day-to-day operational duties of the branch; as well as clients' demands; ensuring to proffer solutions to client inquiries, thereby improving and developing bank-client relations, ensuring high levels of productivity and client growth progression.
· Collated and tendered various reports for onward delivery to management and regulatory authorities.
Managed client needs through effective customer service management
· Developing and implementing strategic drive for sales of ARM mutual funds retail products achieving and surpassing set targets by 20%.
· Managed client needs through effective communication resulting in a 15% increase in repeated sales and referrals.
· Monitored sales team performance and provided effective training to help achieve sales targets.
· Delivered an exceptional level of service to each client by listening to concerns and answering questions.
· Worked closely with the Sales Manager to maintain optimum levels of communication for effective and efficient completion of sales.
