Maintained high standards of customer service during high-volume, fast paced operations of 270 customers daily. ▪ Handled cash transactions, including bill payments and taking deposits, with accuracy in daily financial reporting. ▪ Addressed customers’ complaints and queries swiftly resolving issues and increasing repeat business by 25%. ▪ Investigated customer complaints and deficiency reports in a competent, friendly, and professional manner.
Maintained high standards of customer service during high-volume, fast paced operations of 270 customers daily. ▪ Handled cash transactions, including bill payments and taking deposits, with accuracy in daily financial reporting. ▪ Addressed customers’ complaints and queries swiftly resolving issues and increasing repeat business by 25%. ▪ Investigated customer complaints and deficiency reports in a competent, friendly, and professional manner.
