I am a Results-oriented Customer Service Representative with a strong commitment to professionalism, employing diplomatic communication and a composed demeanor to effectively address client inquiries. Successfully manages a high volume of inbound and outbound customer calls. If given the chance, will carry out my duty effectively.
Investigate and resolved customer concerns related to order inquiries and delivery tracking. Maximize satisfaction by anticipating needs and consistently offering expert support. Informe customers of promotions and special offers to increase sales. Address customer concerns and complaints. Report on sales transactions and expenses accurately. Investigate and resolve issues for improved customer satisfaction. Train new employees on company customer service policies and service level standards.
Investigate and resolved customer concerns related to order inquiries and delivery tracking. Maximize satisfaction by anticipating needs and consistently offering expert support. Informe customers of promotions and special offers to increase sales. Address customer concerns and complaints. Report on sales transactions and expenses accurately. Investigate and resolve issues for improved customer satisfaction. Train new employees on company customer service policies and service level standards.
