Good communication skills Details oriented Patient to handle irate customers Energetic Industrious Marketing Response to mails
To attend to incoming calls and outbound calls for customers inquiries and customers complaints. Attend the customer issue, resolve it and call back for feedback . Show empathy and make sure the customer is satisfied. Log tickets incidents on the CRM for issues resolved. Worked with the backend network team to ensure stable network service to all the customers connecting base stations.
To attend to incoming calls and outbound calls for customers inquiries and customers complaints. Attend the customer issue, resolve it and call back for feedback . Show empathy and make sure the customer is satisfied. Log tickets incidents on the CRM for issues resolved. Worked with the backend network team to ensure stable network service to all the customers connecting base stations.
