I am an Human Resource Professional, I can do Administrative Officer/Manager role, also a Personal Assistant to the CEO of a company and I can also be Secretary of the Organization. Lastly I have good command of Communication…so i can also work as a Customer Service Representative
Provided outstanding customer service to an average of 50 customers daily through phone, email, and in-person interactions, maintaining a customer satisfaction rate • Utilized active listening and empathy to understand customer needs, resulting in a 25% increase in upselling and cross-selling opportunities • Maintained an in-depth knowledge of the company's product offerings, promotions, and policies, resolving 90% of customer inquiries on the first call
Provided outstanding customer service to an average of 50 customers daily through phone, email, and in-person interactions, maintaining a customer satisfaction rate • Utilized active listening and empathy to understand customer needs, resulting in a 25% increase in upselling and cross-selling opportunities • Maintained an in-depth knowledge of the company's product offerings, promotions, and policies, resolving 90% of customer inquiries on the first call
