About Me

As a secretary, customer care representative, or personal assistant in an organization, I can offer the following skills and services: 1. Strong communication skills: I'm good at verbal and written communication in all the roles to handle phone calls, emails, and in-person interactions professionally and efficiently. 2. Organization and time management: I can offer the ability to manage calendars, schedules, and appointments effectively while prioritizing tasks based on urgency or importance. 3. Record keeping and documentation: Maintaining accurate files, records, and databases as a secretary. And also, as a personal assistants, I need to organize travel itineraries, expenses, and correspondence. As a customer care representative, I will also need to document customer interactions. 4. Problem-solving abilities: Being able to identify issues or concerns raised by clients or customers promptly and finding appropriate solutions in delivering excellent service. 5. Customer service orientation: Providing exceptional customer service by responding promptly to inquiries or complaints while maintaining a friendly attitude to the customers. 6. Attention to detail: Ensuring accuracy in data entry, document creation/editing, scheduling meetings/appointments as a secretary or personal assistant. 7. Technical proficiency: Proficiency in using productivity software like Microsoft Office (Word, Excel), email applications (Outlook). 8. Flexibility and adaptability: Being open to taking on different tasks or juggling multiple responsibilities as per organizational needs 9. Confidentiality: Professional discretion when handling sensitive information.