Store Manager and Customer Care Representative)
➢ Respond to customer requests for products, services, and company information.
➢ Actively listen to customers, handled concerns quickly and escalated major issues
to the supervisor. Supervise guests at front counter, answering questions regarding
products.
➢ Rotate merchandise and displays to feature new products and promotions.
➢ Reconcile daily sales transactions to balance day-to-day revenue.
➢ Manage store employees successfully in fast-paced environment.
➢ Managed inventory control, cash control, store opening and closing procedures.
➢ Participate in team meetings and training sessions to stay informed about product updates and changes