Sales/ Admin Associate

Sales /Admin Associate
Sector: Fashion/Retail

City & State: Lekki, Lagos

Business Unit: Business Operations

Reporting to the Operations Manager & Owner

Costume Shop is a Costume Retail and production company, focused on a wide array
of dress up costumes.

We are looking for a highly driven and enthusiastic team player, who will serve as a point of contact for customers across all sales channels. As a sales associate, you must be able to maintain the highest level of customer service and meet monthly sales goal. You will be required to have an indepth knowledge of products in order ro advice customers accordingly.

Job Title: Sales/Admin associate

Responsibilities:

• Managing relationships with customers ,serving as the key point of contact, from initial lead outreach to final purchase and after sales support and customer satisfaction across all customer channels.

• Provide admin and operations support to the business.

• Utilize cross selling and upselling techniques to maximise sales opportunities

• Process POS(point of sales) purchases, file invoices& ensure inventory is correct for each client and ensure prompt deliveries.

• Maintain a clean, visually appealing and organised store space.

• Innovate,and implement sales  &marketing activities to aid brand growth and sales e.g content  creation and posting on all customer channels.

•Inventory management,review and control.

• Participate in promotional and sales events.

•Setting and delivering tasks(daily ,weekly etc to meet sales targets.

Requirements
• A bachelor’s degree or HND in business or a related field.

• In-depth knowledge of social media as an effective management tool.

• A friendly and energetic personality with customer centric focus.

• Up to date with trends and marketing best practices.

• Strategic and innovative thinker.

• Detail oriented, strong analytic skills.

• Excellent salesmanship skills.

• Strong communication and       administrative skills.

• Creative self-starter and solution driven.

• Ability to work under pressure.

• Excellent organizational and multitasking skills.

• Good knowledge of Microsoft office(Excel)

• Fashion sales experience (Minimum 1 year)

Work Schedule:

Working hours are 8:30am - 6:30pm Monday -  saturday with a day off on alternate weeks.

Location:

Lekki Phase 1

candidates who live in close proximity are preferred.