Customer Assistance: Address customer inquiries, resolve complaints, and provide product or service information to ensure a positive customer experience. Sales: Promote and sell products or services, meet sales targets, and guide customers through the purchasing process. Order Processing: Handle orders, process payments, and track deliveries or services to ensure timely and accurate fulfillment. Building Relationships: Maintain strong relationships with customers, offering personalized solutions to meet their needs and encourage repeat business. Product Knowledge: Stay updated on product features, pricing, and promotions to effectively communicate with customers and boost sales. The role focuses on enhancing customer satisfaction while contributing to the company's revenue goals.