Customer support and sales professional with experience in retail floor supervision, telesales, customer engagement, order processing, and promotional activities. Skilled in communicating product information, responding to customer concerns, supporting smooth transactions, and maintaining an organized customer-facing environment. Brings strong interpersonal, communication, coordination, and Microsoft Office skills, with a focus on helpful service and positive customer relationships.
• Support a positive customer experience by attending to customer enquiries, resolving complaints, and providing clear product information. • Oversee day-to-day sales-floor activities and help ensure customer transactions are processed smoothly. • Maintain an orderly, well-presented, and properly merchandised store environment. • Monitor stock levels, track inventory, and coordinate timely replenishment to support product availability.
